Your Consumer Rights & Information
Accessing Your Health Care Records
You have the right to request a copy of your health care records.
To request your records from Mandi Roarke, LMFT, please submit your request in writing using one of the following methods:
Email: hello@mandiroarke.com
Phone: 512.537.0995
Secure client portal: https://mandiroarkecounseling.clientsecure.me/
Requests will be processed in accordance with applicable state and federal laws.
Contacting the Texas Behavioral Health Executive Council
If you have questions about licensure or wish to contact the Texas Behavioral Health Executive Council, you may do so using the information available on their official website:
Texas Behavioral Health Executive Council – Contact Us
https://bhec.texas.gov/contact/
Filing a Consumer Complaint
If you wish to file a consumer complaint, you may contact the Office of the Texas Attorney General – Consumer Protection Division using the link below:
Office of the Attorney General – Consumer Protection
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint